FAQs

  • 1. What is different about La Beautanique products?

     La Beautanique redefines skincare as an artful fusion of dermatological expertise, naturally sourced ingredients, legacy craftsmanship, and the Parisian way of life. Rooted in France’s rich skincare tradition, our story begins in Paris, where beauty is treated as a ritual—elegant, intuitive, and lived in.

    2. Is La Beautanique for women or men?

    La Beautanique is for everyone—because skin is skin. Our products are carefully crafted for all, and every person is, and always will be, welcome here.

    3. Are your products natural?

    Each La Beautanique formula is meticulously crafted in a boutique laboratory in the South of France, renowned for its expertise in natural pigments, textures, and high-performance botanical science. Rooted in a holistic philosophy, our formulations blend high-potency plant extracts with carefully selected natural botanicals, offering a harmonious approach to skin nourishment and renewal. 

    4. Are your products cruelty-free?

    La Beautanique embodies the perfect harmony of luxury and integrity, offering dermatologically and clinically tested skincare that delivers efficacy without compromise. Every formula is clean, vegan, and cruelty-free, ensuring that beauty is as pure as it is powerful. Rooted in French dermatological expertise, our products provide a sensorial experience while meeting the highest standards of safety, performance, and conscious beauty.

    5. Are your products formulated for all skin types?

    La Beautanique is inclusive by design—created for all skin tones, all ages, and all expressions of beauty. 

    6. Are your products safe to use during  pregnancy? 

    There are no known contraindications for use during pregnancy and breastfeeding. 

    7. Why don't you launch more products frequently?

    We only develop products we believe are essential, and launch the formulations we know are creating a real solution. If you have a product suggestion or note on any of our current formulas, please contact our team at hello@labeautanique.com. 

    8. What kind of testing do you do for your products?

    Our products have undergone dermatologist - supervised patch testing. We do not test on animals. Our products are cruelty free and developed in compliance with EU regulations that ban animal testing.

  • 1. Where are your products made?

    Our products are formulated in France, merging clinical precision with nature’s most potent botanicals, each one thoughtfully selected for its proven performance and origin. Each La Beautanique formula is meticulously crafted in a boutique laboratory in the South of France, renowned for its expertise in natural pigments, textures, and high-performance botanical science. Rooted in a holistic philosophy, our formulations blend high-potency plant extracts with carefully selected natural botanicals, offering a harmonious approach to skin nourishment and renewal.

    2. How should I store my La Beautanique products?

    Due to the natural and organic compositions of our products, please be sure to store them in cool, dry places away from direct sunlight and intense heat. 

    3. Is there an expiration date on La Beatanique products?

    Use products within 12 months of purchase, and within 6 months of opening. Please contact our team at hello@labeautanique.com if you have questions regarding the expiration of your La Beautanique products.

    4. Is the Rosa Bonheur, Rose Stem Cell Booster serum an oil? 

    Rosa Bonheur has a fluid texture and a translucent color. It is a serum, not an oil.

    5. In what order should I use La Beautanique products?

    1. Versailles Enzymatic Facial Scrub, use once a week for optimal results. 

    2. Rosa Bonheur, Rose Stem Cell Booster Serum, use daily morning and evening.

    3. Chantilly Day Cream use daily morning and evening .

    6. Can I use La Beautanique with products from other skin care brands?

    All of our products are safe to use in conjunction with other skin care products, but reducing how many products you use is better for the planet and for your skin.

    7. What are botanicals and why are they included in La Beautanique?

    Botanicals are natural extracts and oils derived from plants. We use botanicals instead of the synthetic ingredients found in most mass-produced skin care products. Learn more about each ingredient we use here.

    8. Do you offer Free samples? 

    We do not offer free samples at this time.

  • 1. How will I know if my order went through? 

    Once your order is processed, you will receive an automated order confirmation email. If you can't see one in your inbox, please contact our team at hello@labeautanique.com.

    2. Can I change or cancel my order once placed?

    Our team processes and packs all orders as quickly as possible. If you have any changes to your order, please email our team as soon as possible with your order number at hello@labeautanique.com.

    3. Do you accept returns?

    Due to the nature of our business and in an effort to reduce waste and contribute to a more sustainable beauty industry, we do not accept returns. If your order is damaged upon arrival please contact our team immediately at hello@labeautanique.com.

    4. What do I do if my order is incorrect or arrived damaged?

    Please contact our team at hello@labeautanique.com and provide your order number and any images of your damaged shipment as soon as possible.

  • 1. How much is shipping?

    There is no cost associated with La Beautanique products when you place an order. Shipping is entirely free.

    2. What countries do you ship to?

    We limit shipping to the United States at the moment. We are hoping to offer shipping to other countries in the near future.

    3. How quickly will my order ship?

    We are a small business and are doing our best to address each order as soon as possible. La Beautanique is not responsible for any delay caused by postal services.

    4. What if my order is lost in transit?

    Please contact our team, so we can help at hello@labeautanique.com.

  • 1. Is your packaging recyclable?

    Yes! All packaging is recyclable 

    2. How are your products packaged? 

    All of our products arrive in a reusable canvas bag to carry your products in when traveling or at home. All paper used from product packaging and shipping are recyclable. 

    3. How are your products sustainable? 

    From the way our ingredients are grown, to the way we package and ship our products to you. Our sustainable values are a pillar of La Beautanique, and filter through every element of our business practices. 

    Our actions are, more than ever, driven by a strong societal and environmental approach. We carefully select raw materials sourced in France and collaborate with eco-conscious suppliers who share our values.
    We are committed to reducing water consumption in our manufacturing processes.

    Daily, we actively reduce waste through selective sorting, limited paper printing, and recycling of ink cartridges and packaging materials.
    We fully recognize that we are part of a larger ecosystem and strive to act responsibly every day.